Get in Touch with the Team
Here you will find the Contact Details, Enquiry Form, and FAQs.
We will get back to you as soon as possible.
Contact Details:
Email: info@travelability.co.za
Enquiry Form for New Clients
We will get back to you as soon as possible.
Frequently Asked Questions
Find the answers to our most frequently asked questions on the right. Click on the question to see the answer.
Also, head back up to the contact us section to ask another question.
We are here to answer anything travel-related!
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Unlike larger agencies where you might work with different agents each time, at TravelAbility you work directly with our directors who have over 40 years of combined experience.
As a boutique agency celebrating 20 years in business, we deliberately maintain a focused approach that allows our directors to be personally accessible to clients 24/7.
This means when you have an urgent request or face a travel disruption, you're speaking directly with decision-makers who know your preferences and can take immediate action without needing multiple approvals.
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As a 51% Black Economic Empowerment owned company, TravelAbility helps your organization meet procurement goals while receiving exceptional travel management services.
Working with us can contribute to your company's B-BBEE scorecard in the preferential procurement category.
Beyond compliance benefits, our diverse ownership brings valuable perspective to understanding and serving South Africa's business landscape, providing both practical advantages and alignment with transformation objectives.
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While corporate travel is our primary focus, we extend the same exceptional service to personal travel for our corporate clients and their referrals.
Whether you're planning a family vacation, a special celebration trip, or a weekend getaway, we apply the same attention to detail and personalized approach that distinguishes our corporate service.
Many of our business travelers appreciate the consistency of having one trusted agency handle both their professional and personal travel needs.
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TravelAbility provides true 24/7 support through direct access to our directors' personal cell phones.
Unlike call centers where you reach different agents, you'll communicate directly with Shannon or Rekha, who are familiar with your travel preferences and have the authority to make immediate decisions.
Our laptops and mobile devices travel with us, ensuring we can assist with bookings, accommodations, or other urgent needs regardless of time zone or hour—a level of accessibility rarely found in the travel industry.
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Our association with TAG-Tourvest gives TravelAbility access to negotiated rates with major airlines, hotels, and car hire companies that would typically only be available to much larger agencies.
This relationship allows us to offer you competitive pricing while maintaining our boutique service approach.
You get the best of both worlds: the personal attention and flexibility of a specialised agency combined with the purchasing power and preferred rates of a major travel group.