Privacy Policy
Table of Contents:
1 Introduction
2 Purpose
3 Key Principles of the POPIA
4 Scope
5 Processing of Information
6 Roles and Responsibilities
7 Lawful Processing
8 Third-Party Contracts
9 Information Quality
10 Openness
11 Security Safeguards
12 Data Subjects
13 Retention of Records
14 Compliance with Cross-Border Processing
15 Compliance with International Privacy Laws
16 Incident Management
17 Request for Information
18 Associated / Related Legislation
19 Definitions
20 Policy Review
1 Introduction:
TravelAbility (Pty) Ltd (hereafter referred to as 'the Company') is committed to protecting the Personal Information of its Data Subjects and Employees, ensuring that the use of Personal Information is lawful, reasonable, and relevant to the Company's business activities.
2 Purpose:
The Protection of Personal Information Act (POPIA) is a comprehensive data protection law that came into effect in South Africa to safeguard personal information.
This policy outlines the Company’s commitment to ensuring the privacy, confidentiality, and protection of all personal information processed in accordance with the POPIA.
The purpose of this Privacy Policy is to demonstrate The Company’s commitment to the POPIA and to ensure the privacy, confidentiality, and protection of all personal information processed in accordance with the POPIA.
The Protection of Personal Information Act, 4 of 2013, requires all companies and their employees to process Personal Information data lawfully and in a reasonable manner that does not transgress the privacy of an individual or The Company. Information may only be processed if the purpose for which it is processed is adequate, relevant and not excessive.
The Privacy Policy enables The Company to:
Comply with the law in respect of data they hold about individuals.
Follow good business practices.
Protect employees.
Protect The Company from the consequences of a breach of responsibility.
3 Key Principles of the POPIA:
The POPIA revolves around several key principles that dictate how personal information should be handled:
Companies are responsible for personal information in their possession.
Processing Limitation: Personal information must be processed lawfully and minimally.
Purpose Specification: Collection of data should be for specific, explicitly defined, and legitimate reasons.
Further Processing Limitation: Data should not be repurposed beyond the original scope of collection unless it is compatible with the initial purpose.
Information Quality: Companies must ensure that the personal information they hold is complete, accurate, and updated.
Openness: There must be transparency about the data collection and processing activities.
Security Safeguards: The integrity and confidentiality of personal information must be secured.
Data Subject Participation: Individuals should have access to data held about them and be able to correct it if necessary.
4 Scope:
This policy applies to all employees, contractors, service providers, and any other third parties who have access to personal information held by the Company.
5 Processing of Information:
Processing of Personal Information means broadly anything done with Personal Information, including the:
Collection of Personal Information
Use of Personal Information
Retrieving and updating Personal Information
Storage of Personal Information (paper and electronic)
Retention and destruction of obsolete Personal Information
According to the POPIA, Personal Information means information relating to an identifiable natural person or juristic person.
Personal information includes, but is not limited to:
Contact details: email, telephone, physical address;
Identity and demographic details: name, name of company or employer, identity number, company registration number, age, gender, race, birth date, ethnicity;
Financial Information (where permitted): bank account details, payment details, bank statements and financial statements;
Digital or technical information;
Information relating to enquiries, bookings and travel itineraries (including accommodation, car hire, leisure activities); and
Relevant private correspondence (where permitted or required): special Personal Information such as health, medical, dietary, mobility, disability, religious or other special requirements.
6 Roles and Responsibilities:
In order to comply with the POPIA and the lawful processing of Personal Information, the following roles and responsibilities will apply:
Management
Management will ensure that all employees process Personal Information in accordance with the Protection of Personal Information Act.
Management is required to ensure that the legal requirements and those contained in this Policy for the protection of Personal Information are met.
Management will ensure that their employees are sufficiently trained in Personal Information protection
Employees
Employees may only access and process Personal Information pertaining to their functions.
Employees must ensure that the processing of Personal Information is in line with the original purpose it was collected for.
Employees must ensure that Personal Information is complete, accurate, not misleading and updated when necessary.
Personal Information (electronic and paper) from unlawful or unauthorized access must be safeguarded.
Whenever Personal Information is forwarded, employees must ensure that the recipient is allowed to have access to this information.
POPIA Information Officer
The POPIA Information Officer is responsible for ensuring POPIA compliance, implementation of policies, training, and responding to data subject requests, including but not limited to the following:
Reviewing the POPIA and periodic updates as published.
Ensuring that POPIA training takes place for all employees.
Ensuring that periodic communication and awareness on the PA responsibilities take place.
Ensuring that privacy notices for internal and external purposes are developed and published.
Handling data subject access requests for third parties.
Approving of unusual or controversial disclosures of Personal Information.
Ensure that appropriate policies and controls are in place to ensure the information quality of Personal Information.
Ensuring that appropriate security safeguards in line with the POPIA are in place.
Handling all aspects of the relationship with the Regulator as foreseen in the POPIA.
Provide direction to any Deputy Information Officer (if and when appointed).
The Information Officer for the Company is Shannon Pretorius (Director) and may be contacted at shannon@travelability.co.za. Details, contact information and relevant forms are also available in the Company’s PAIA Manual.
7 Lawful Processing - Processing Personal Information must comply with the below-mentioned principles as stipulated in the POPIA:
Processing Limitation
The following important considerations should be adhered to:
Personal Information must be processed lawfully in a manner that does not infringe the privacy of Data Subjects.
Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
Consent from the individual will be required before any Personal Information may be processed
Such information must consistently be updated to ensure its accuracy and completeness
Processing of Personal Information for direct marketing is expressly prohibited unless those seeking to process the information as such obtain the individual’s consent.
An individual’s Personal Information may only be sent beyond the boundaries of South Africa if its purpose is to fulfil a contract between the individual and the company concerned, is required by law or proper consent has been obtained
Individuals have the right to request confirmation if their Personal Information is being accessed by The Company, and may, in addition to this, make corrections to this Personal Information.
Purpose Limitation:
POPIA provides for the principle of purpose specification, which states that Personal Information must be collected for a specific purpose, explicitly defined and legitimate reasons related to a function or activity of the Company. The Company must take steps to ensure that the data subject is aware of the purpose for which his/her information is being collected. Further, records must not be kept for longer than necessary to achieve the purpose for which it was obtained. However, there are exceptions.
Personal information may be retained for historical or statistical purposes if the Company has established adequate safeguards to prevent these records from being used for other purposes. Furthermore, the Company may retain information for longer than necessary if required by law, if it is needed for lawful purposes related to its functions or activities, if a contract involves retention, or if the data subject has given their consent to retention.
Further Processing Limitation:
This is where Personal Information is received from a third party and passed on to the Company for further processing. In these circumstances, the further processing must be aligned with the purpose for which it was collected.
Further processing also involves the Company sending Personal Information to its service providers or any relevant third parties for processing.
8 Third-Party Contracts:
Chapter 3, Sections 20 and 21 of POPIA specifically require that the Company ensure, through a written contract, that any Third-Party processing personal information on behalf of the Company establishes and maintains the necessary security safeguards in line with POPIA.
Where possible, the Company will enter into written agreements with third parties to ensure they provide a level of protection for personal information that aligns with the principles of the Protection of Personal Information Act (POPIA). In situations where written agreements cannot be obtained or are not reasonably practical, the Company will assess whether the third party has a comprehensive privacy policy in place that reflects its commitment to safeguarding personal information in accordance with POPIA.
While the Company is committed to taking reasonable steps to ensure third-party compliance with POPIA, including monitoring third-party privacy practices, it cannot guarantee the actions or practices of third parties. The Company will review third-party privacy policies regularly and take appropriate actions as needed to protect personal information.
9 Information Quality:
The Company must take reasonably practical steps and regularly review its procedures to ensure that the Personal Information is complete, reliable, accurate, not misleading and up-to-date. In taking these steps, THE COMPANY must have regard for the purpose for which the Personal Information is collected or further processed.
Upon request, individuals (employees, customers, third parties, etc.) must be able to access Personal Information about themselves and request that inaccurate or incomplete information be corrected or amended.
10 Openness:
Chapter 3, Sections 17 and 18 of POPIA provide for the principle of openness, which requires THE COMPANY to give two separate notifications to both the Regulator and the Data Subject.
The first notification to the Regulator must occur before the information is processed, but only one general notification is required. The notification must set out the purpose of the processing, descriptions of the categories of data subjects and information to be processed, the recipients or categories of recipients to whom the information may be supplied as well as any planned trans-border flows of information and details of the security measures.
The second is a notification to the Data Subject. If The Company is collecting information it must take reasonably practical steps to ensure that Data Subjects are aware that Personal Information about them is being collected, the purpose of the collection, the nature of the information, the identities of those who will receive the information and the fact that the Data Subject has the right to access the information.
11 Security Safeguards:
The Company, as a responsible party, is required to ensure the integrity of Personal Information in its possession by taking reasonable measures to prevent loss, damage, unauthorised destruction and unlawful access. These measures include password protections for online information systems, secure filing systems, encryption, access control and restricted access to Personal Information, in respect of both The Company’s employees and its customers.
Where there are reasonable grounds to believe that the Personal Information of an individual has been acquired by a person lacking the necessary authority, the Company must notify the Regulator and the individual as soon as reasonably possible after the discovery of the compromise.
This notification may only be delayed if the South African Police Service, the National Intelligence Agency, or the Regulator determines that such notice would hinder its criminal investigation.
The notice must be in writing and can be provided to the individual via post, electronic mail, published in the media or as may be directed by the Regulator
This notice must contain sufficient information to allow the individual to take the necessary protective measures.
If a third party is used to process the information, that party must also treat the information as confidential and it must have security measures in place.
All requests to The Company concerning Personal Information must be referred to the Information Officer.
12 Data Subject:
A Data Subject is a person or organisation from whom personal information is collected, stored and retrieved at any point in time. Every Data Subject has the following rights:
The Data Subject may request information on which Personal Information relating to him/her has been stored, how it was collected and for what purpose it is stored/used.
If Personal Information is transmitted to third parties, the recipient's identity or the categories of recipients must be disclosed.
If Personal Information is incorrect or incomplete, the Data Subject can demand that it be corrected or supplemented.
The Data Subject may request his/her Personal Information to be deleted if the processing of such Information has no legal basis, or if the legal basis has ceased to apply.
The Data Subject generally has the right to object to his/her Personal Information being processed, and this must be taken into account if the protection of his/her interest takes precedence over the interest of the company.
13 Retention of Records:
It is important that the Company records are not retained for any longer than is necessary for achieving the purpose for which the information was collected or processed. Once the purpose is fulfilled, the Company is obliged to destroy or delete a record of Personal Information. The Company must establish applicable retention periods for all Personal Information records. The retention periods must be the minimum as required by current legislation.
However, there are exceptions. Personal information may be held longer for historical or statistical purposes if it has established adequate safeguards against these records being used for other purposes. Further, The Company can retain information if longer than necessary if the retention is justified by the Head Human Resources and/or the POPIA Information Officer, if The Company requires the record for lawful purposes related to its function or activities, if the retention is required by a contract or if the data subject has consented to retention.
14 Cross-Border Data Processing:
The Company's business does not require any cross-border processing. The Company employees are not allowed to process any Personal Information cross-border without approval from the POPIA Information Officer or the Managing Director.
15 Compliance with International Privacy Laws:
In addition to complying with the Protection of Personal Information Act (POPIA) in South Africa, the Company recognises the importance of privacy and data protection laws globally. As such, the Company will also take into consideration international regulations such as the General Data Protection Regulation (GDPR) (EU) and the California Consumer Privacy Act (CCPA) (USA), where applicable.
The Company is committed to ensuring that the personal data of individuals from the European Union, California, or other regions with stringent data protection laws is processed in compliance with the relevant legal requirements. This includes providing individuals with rights to access, correct, delete, or restrict the processing of their personal data, as required by these laws.
Where applicable, the Company will take appropriate steps to ensure compliance with these international laws, including establishing necessary safeguards for cross-border data transfers.
16. Incident Management:
In the event of a data breach, the Company will promptly assess the impact, notify affected individuals where necessary, and report to the Information Regulator.
Any employee of The Company or organisation outside of The Company may refer any activity or concern to the Regulator or the POPIA Information Officer.
Once identified, a standard process will be followed to log, investigate and address the incident. Disciplinary action could be taken if any Breach of Personal Information occurs as a result of negligence or fraudulent activity by an employee of The Company.
Incidents will be handled as follows:
Incident Categories:
Breach of Personal Information by an employee of The Company.
Breach of Personal Information incident received from the Regulator.
Request received from a third party regarding personal information held by the Company.
Request received from an employee regarding personal information held.
Process for the Breach of Information:
Incident must/will be reported to the POPIA Information Officer immediately in writing.
Information Officer to log all incidents.
The Information Officer is responsible for reporting all incidents to the Managing Director.
Incident to be investigated.
Outcome to be recorded.
Corrective action and/or discipline to be taken.
The Company must notify the Regulator, Customer or Data Subject in writing as soon as reasonably possible after the discovery of the compromise.
17 Request for Information:
Requests will be handled as follows:
Employee and third-party requests are to be forwarded to the POPIA Information Officer.
A formal access request form will be established and completed for each data request. It will clearly state the name of the person requesting the data and the purpose for which this request is made.
This request is submitted as per the above for approval. Approval is provided based on the Company’s governance requirements, in line with legislative requirements, as they pertain to the requested data.
If the request is approved, verification of the approval is provided, based on the purposes described in the request.
The information must be provided to the requester in writing.
All these requests must be recorded.
18 Associated / Related Legislation:
This policy is guided by the following relevant legislation and associated regulations:
Protection of Personal Information Act, 2013
Electronic Communications and Transactions Act, 2002
Personal information shall be collected and processed lawfully, for a specific purpose, and only the minimum necessary information will be gathered.
19 Definitions:
Consent: Any voluntary, specific, and informed expression of will in terms of which permission is given for the processing of personal information.
Data Subject: Any person whose information is processed (for example, employees, customers, or suppliers).
Employee Information: Any Personal Information held for an employee of The Company.
Financial Information: Any Personal Information held on the Company, Supplier or Vendor
Juristic Person: Refers to companies
Natural Person: Refers to individuals
Non-compliance: In act or omission, whereby the Company has not met its compliance requirements.
Personal Information: Information relating to an individual, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:
information relating to the race, gender, sex, pregnancy, marital status, nationality, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and the birth of the person
information relating to the education or the medical, financial, criminal, or employment history of the person;
any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier, or other particular assignment to the person;
The biometric information of the person;
the personal opinions, views, or preferences of the person;
correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
the views or opinions of another individual about the person; and
the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
Processing: Any operation or activity, or any set of operations, whether or not by automatic means, concerning personal information, including:
the collections, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation, or use;
dissemination by means of transmission, distribution, or making available in any other form; or
merging, linking, as well as restricting, degrading, erasing, or destroying of information.
Special Personal Information: The POPIA describes a category of special personal information as:
Religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life, or biometric information;
Criminal behaviour of the data subject, to the extent that it relates to the data subject’s alleged commission of any offence or participation in and proceedings regarding any offence allegedly committed.
Responsible party: A public or private body or any other person which, alone or in conjunction with others, determines the purpose of and means for processing personal information.
Third Party: Otherwise known as the supplier
20 Policy Review:
This policy shall be reviewed annually or when there are significant changes in the law or business practices.
END OF POLICY
Terms and Conditions of Use
NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully before purchase, use, or access of any of our products, including online courses. By using our website on any computer, mobile phone, tablet or other device, you agree to these terms and consent to the collection, use and disclosure of your information as described in these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or our Privacy Policy, you should not access or use our website.
General Provisions:
This website is owned and operated by TravelAbility (Pty) Ltd, a South African company.
You must be at least sixteen years of age to use our website. Use of this website is at your own risk. We host our site on a reputable platform and make reasonable efforts to maintain and host it. However, we make no explicit representations or warranties as to the safety of your individual use of the website. The Terms and Conditions on this page are subject to change at any time.
When using our website, you must not:
Engage in any action that causes or could cause damage to our website or impair its performance, availability, or accessibility.
Transmit or attempt to transmit any virus, malware or malicious code to our website.
Use our website in any manner that is unlawful, illegal or fraudulent.
Engage in any use of any content on our website in any manner in connection with artificial intelligence and related technologies, including but not limited to machine learning systems, algorithms or models, or any other automated processes capable of altering, modifying or manipulating the content, unless We provide advanced written authorization to do so.
Intellectual Property Notice:
All images, text, designs, graphics, trademarks, and service marks are owned by and property of TravelAbility (Pty) Ltd or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part. Modification of any materials contained on this site is illegal. It may be prosecuted to the fullest extent permissible, should we choose to do so, including seeking financial penalties (damages) and/or an injunction that forces you to stop using our intellectual property immediately.
All the content, trademarks, and data on this website, including but not limited to software, images, databases, text, graphics, icons, hyperlinks, private information, designs, or other property on another website or the posting of a quote or image from our site to any third-party website including social media and agreements are the property of or legally licensed to or legally accessed by our company and are protected from infringement by local and international legislation and treaties. We have invested a significant amount of time and resources in developing the intellectual property located on this site, and to maintain its integrity, we cannot permit any third-party use.
Security and Assumption of Risk:
Security
It is your responsibility to secure your username and password from theft or any other means of unauthorised use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third-party processors. By utilising these payment processors to access the offering, you indemnify us and assume all risk or liability for the security of your payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.
Confidentialy
You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.
Assumption
By accessing our offerings and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information, or educational materials provided to you.
Your Communications:
Any communications made through our ‘contact’, blog, blog comments, newsletter sign-up, or other related pages, or directly to our phones, mailing or email addresses are not held privileged or confidential and are subject to viewing and distribution by third parties. We own all communications displayed on our website, servers, comments, emails, and other media, as permitted by South African law. We will not provide credit or pay royalties for unsolicited user-generated content, including blog comments and emails. For more information on when and how we store and use your communications or any data you provided in those communications, please refer to our Privacy Policy on this page.
We maintain the right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to, communications that are potentially libellous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.
Disclaimers:
Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or damage incurred as a result of your use of our website and any related communications, including any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).
While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we do not guarantee the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal, or financial questions, consult a medical professional, lawyer, or CPA and/or CFP, respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make from using this website, related materials, products, courses, or the materials contained herein.
This website is updated regularly. While we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you notice any errors or omissions and would like to report them, please email us at shannon@travelability.co.za.
THIRD-PARTY DISCLAIMER
You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.
WARRANTIES DISCLAIMER
WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
ARTIFICIAL INTELLIGENCE DISCLAIMER
You acknowledge and agree that we shall not be liable for any damages arising out of or in connection with your use of the content on our website, Our products or services in any manner in connection with artificial intelligence and related technologies, including but not limited to machine learning systems, algorithms or models, or any other automated processes capable of altering, modifying or manipulating the content, regardless of whether We provide authorization for such use.
Indemnification, Limitation of Liability, and Release of Claims:
INDEMNIFICATION
You agree at all times to indemnify and hold harmless our company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to (i) your use of our website, (ii) your breach of these terms or (iii) your violation or alleged violation of any laws in connection with your use of our website.
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, WE WILL NOT BE HELD RESPONSIBLE OR LIABLE IN ANY WAY FOR ANY LOSS OR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES LOSSES OR DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO YOUR USE OF OUR WEBSITE, ANY UNAVAILABILITY OF OUR WEBSITE, OR ANY THIRD PARTY CONDUCT, ACCIDENTS, DELAYS, HARM, OR OTHER DETRIMENTAL NEGATIVE OUTCOMES AS A RESULT OF YOUR ACCESS OF OUR WEBSITE AND RELATED MATERIAL(S).
Affiliates:
This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will make reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer in these Terms and Conditions. You accept express liability for all consequences or benefits of clicking the affiliate links on this website or related communications.
Termination:
If we feel you have violated these Terms and Conditions at any time, we shall immediately terminate your use of our website and any related communications as we deem appropriate. We may allow any user access to our website at our sole discretion, and we may revoke this access at any time without notice and, if necessary, block your IP address from further visits to our site(s).
Entire Agreement:
Before registering with our website or making any purchases, you will be asked to consent to our Privacy Policy. If you have consented, or once you do consent, the terms of the Privacy Policy, together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to using this website.
Law and Jurisdiction:
These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with South African law. Any dispute arising from or related to the information contained herein is subject to adjudication in South Africa.
Consent:
You consent to our Terms and Conditions of Use and Privacy Policy by using our website.
If you require more information or have questions about our Terms and Conditions of Use or Privacy Policy, please email us at shannon@travelabiliy.co.za.
Electronic Communications:
As permitted by applicable law, you consent to receive electronic communications sent from us to you, such as via email or text, if you contact us via email or text or otherwise provide your email or phone number to us. You agree that all agreements and communications we provide to you electronically satisfy any legal requirement that they be in writing.
All rights reserved:
All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here are reserved by the company.
Severability:
If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions will remain in full force and effect.
Contact information:
Email: shannon@travelability.co.za
Location: Fourways, Gauteng, South Africa
Do not sell or share my Personal Information:
As described in our Privacy Policy above, we collect information from you when you visit our website, make purchases, or interact with us on social media. Some of the information we collect is personal information to which you may have rights under data privacy regulations.
If you would like to opt out of an activity that may be considered a "sale", "share," or "targeted advertising”, please submit an email to us at shannon@travelability.co.za to explicitly request to opt out of the sharing of your data and/or exercise any of your other privacy rights. “Sharing” refers specifically to sharing for cross-context behavioural advertising, which is the targeting of advertising to a consumer based on the consumer’s personal information obtained from their online activity across multiple websites.
Last Updated July 2025