Elevating Corporate Travel from Booking to Return
Where Efficiency Meets Excellence,
Every Mile of the Way
The TravelAbility Story
At TravelAbility, we believe exceptional Corporate Travel Management combines
industry expertise with
a personal touch.
Since 2005, we've grown from a boutique agency into a trusted partner for many discerning businesses.
We maintain our commitment to personalised service and direct client relationships.
TravelAbility was established in 2005 with a clear vision: to create a high-quality, focused travel agency that prioritises service excellence above all else.
Over the past two decades, we've built our reputation on understanding that business travel isn't just about bookings—it's about supporting your company's strategic objectives through seamless travel experiences.
As we celebrate our 20th anniversary in 2025, we remain committed to the principles that guided us from day one:
hands-on management,
personal relationships, and
unwavering attention to detail.
Our growth has been organic, built on the trust of clients who value our approach to travel management.
Our Vision
While many agencies measure success by size alone, we've deliberately maintained our focus on quality and client relationships.
Our vision remains clear:
To be a small, high-quality, highly focused agency, offering fast, efficient and excellent service.
Our Values
Passion
We believe that exceptional service begins with genuine passion for what we do.
For us, travel management isn't just a business—it's a calling that drives us to go above and beyond for our clients every day.
Professionalism
From our communication style to meticulous attention to detail, professionalism is woven into every aspect of our service.
We represent your company when managing your travel arrangements, and we never forget the importance of maintaining the highest standards.
Commitment
When we make a promise, we deliver.
Our commitment extends beyond office hours, with 24/7 accessibility to address urgent needs or unexpected changes.
We're there when you need us, wherever you're in the world.
Meet Our Team
SHANNON PRETORIUS
REKHA HURDIAL
JESSI HURDIAL
DIRECTORS
Shannon Pretorius
With extensive experience managing complex travel portfolios, Shannon brings exceptional problem-solving skills and industry knowledge to every client relationship. Her hands-on approach ensures that TravelAbility's service standards remain consistently excellent across all accounts.
Rekha Hurdial
Rekha's in-depth understanding of corporate travel needs and supplier relationships enables TravelAbility to secure optimal rates and services for our clients. Her attention to detail and commitment to client satisfaction have been instrumental in building our reputation for excellence.
Together, we have many years of combined experience in the travel industry, managing client expectations and developing lasting relationships with both clients and suppliers.
TRAVEL COORDINATOR
Jessi Hurdial
With exceptional research skills and attention to detail, Jessi serves as the backbone of TravelAbility's administrative operations.
She meticulously coordinates with suppliers and partners to secure optimal rates and accommodations for our clients.
Her thorough approach to researching options and verifying details ensures flawless travel arrangements.
Though naturally introspective, Jessi’s reliability, dedication, and occasional moments of delightful quirkiness make her an invaluable member of our close-knit team.
Our Approach
Personalised Service
We take the time to understand your company's unique travel requirements, from budget considerations to preferred airlines and accommodation.
This personalised knowledge allows us to tailor our service to your specific needs.
Building Relationships
We believe in cultivating strong, lasting relationships with our clients.
By understanding your preferences, policies, and priorities, we can anticipate your needs and provide proactive solutions.
24/7 Availability
Business travel doesn't follow a 9-to-5 schedule, and neither do we.
Our team is equipped with laptops and mobile devices to provide support wherever and whenever you need it.
Industry Knowledge
We make it our priority to stay current with travel news, regulations, and industry trends.
This commitment to ongoing education allows us to provide informed advice and navigate complex travel requirements on your behalf.
Client Testimonials
“As a businessman, I travel frequently and often need flights or changes to flights. Shannon at TravelAbility operates like a personal travel agent. Her service and support are impeccable —the very best I've worked with in a career spanning 50 years.
I recommend her totally.”
— Christo Nel, The Village Leadership Consulting
“TravelAbility has provided our team with seamless and professional travel services.
Their team is always readily available to assist with any queries, travel arrangements, changes, or ongoing support.
Their responsiveness and reliability have made managing our travel needs effortless and efficient.”
— Carissa Keur, Marketing Co-Ordinator, DGB
“I have travelled to more than 30 different countries, and have many more on my bucket list. My best trip ever was to Peru, which Shannon from Travelability organised perfectly! My friend and I are 2 ‘older ladies’ and we were a bit nervous about travelling on our own to a country which is notorious for drugs. We had the most amazing time in Peru!
Shannon checked on us daily and ensured that everything worked, from great hotels to planes, trains, boats, buses, and even Peruvian Uber.
We spent time in the Amazon Jungle, visited Machu Picchu, flew over the Nazca Lines, explored the floating islands of Lake Titicaca, took a speedboat to see the Galapagos Islands, and enjoyed the luxury Belmond Andean Explorer glass-topped train ride over the Andes Mountains.
Thank you to Shannon and Travelability for this glorious experience!
PS: I know that many people do their own online travel bookings these days; I still prefer to use TravelAbility, as when things go wrong and I’m in a foreign country, I 100% know that I can rely on TravelAbility for help 24/7.
This peace of mind is worth the cost of using a travel agency.”
— Alison Richardson, Johannesburg